BECOME A VOLUNTEER USHER AT THE CABOT!

At the Cabot Theater, our goal is to create magic moments and YOU can help us make lasting memories for our guests.
We are looking for enthusiastic people who are willing to volunteer their time to help the Cabot present their live music programs. If you are passionate about music and are a people person, you will make a great usher! Plus, you get to see the show for free AND earn volunteer perks!

VOLUNTEER USHER PERKS

To continuously recognize the value of our volunteers, we have established a rewards program. This system gives volunteers the opportunity to exchange their donated time for eligible event tickets, swag or concession items.  

After volunteering for 3 months you are eligible to apply for a paid Head Usher position. 

VOLUNTEER USHER ROLES & RESPONSIBILITIES

Volunteers ushers will work with our head ushers and management staff to provide outstanding guest services from their arrival to departure. Our volunteers impact the guest experience with a great first impression by greeting them at the start of their visit. 

DUTIES

  • Greet and welcome guests as they arrive

  • Provide directions to all areas of the venue including theater entrances, seat locations, restrooms, and concessions

  • Show guests to their seats (This requires you to learn and know seating layouts in all areas of the venue) and assist guests with accessibility needs

  • Quickly implement safety protocols in the event of an emergency.

  • Assist guests with any needs or complaints during their visit

QUALIFICATIONS

  • Meet minimum age requirement of 18

  • Proficient Customer Service skills, including the ability to speak confidently in a friendly, professional manner with guests, fellow employees and management

  • Able to work in large crowds with high noise levels

  • Available for evening shifts including weekends

  • Preferred availability of two shifts per month

  • Must attend a new Usher Orientation Program prior to your first volunteer shift

  • Ability to access email for sign up and notifications

PHYSICAL DEMANDS

  • Ability to stand or walk for 4 consecutive hours at a time

  • Must be able to easily climb stairs, walk up ramps, and confidently stand at balcony level height

  • Must be able to read event tickets in small print and under dim lighting. We provide flashlights.

HOW TO SIGN UP

We're thrilled that you're interested in becoming a volunteer!  Let’s get started!  Please fill out and submit the volunteer form below. 

Once we receive your application, we will contact you for an interview.  Once you are approved you will receive a notification to attend the Usher Orientation Program. 

Questions? Please email DianeM@TheCabot.org.

REWARDS PROGRAM

Receive 5 points every time you volunteer for a Cabot Show with an opportunity to earn 10 points for certain shows. Rewards are good for one year from July to June.        

Points

Reward

5 Points

Voucher for 2 popcorn and 2 soft drinks

20 Points

Voucher for 2 free movie tickets

30 Points

Free Cabot Theater Tshirt or other swag

40 Points

2 Tickets to Off Cabot comedy or other Off Cabot production

50 Points

One Ticket To Cabot Theater Show (some restrictions may apply)


***Volunteers who sign up for 4 shows monthly are given priority access to sign up for the next months shows. 

What's your email address?

Your information


Required fields are marked with an asterisk (*).
First Name *
Last Name *
Phone number *

For example, 123-456-7890
Street Address *
City (address) *
Zip Code *
Are you retired? If so, put N/A in employer spaces. *
Employer Manager *
Employer Phone Number *
Personal Reference: *
Personal Reference Phone Number *
Do you have access to email? *
Are you 18 years old or older? *
Have you ever worked as an usher? *
Are you able to stand for 4 hours and navigate stairs? *
Have you ever been convicted of a felony? *
Emergency Contact *
Emergency Contact Phone Number